Troubleshooting

How to Fix a Connection Issue on iOS

Last updated: December 2024

iOS-specific guide to fixing connection issues.

Step 1: Basic Checks - Bluetooth is ON - CardioMood is charged - Devices are within range

Step 2: Toggle Bluetooth 1. Go to Settings > Bluetooth 2. Turn OFF 3. Wait 10 seconds 4. Turn ON

Step 3: Forget and Re-pair 1. Settings > Bluetooth > CardioMood 2. Tap "Forget This Device" 3. Open CardioMood app 4. Add device again

Step 4: Restart iPhone Hold side button + volume, slide to power off, then restart.

Step 5: Reset Network Settings Settings > General > Reset > Reset Network Settings

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