Troubleshooting

How to Fix a Connection Issue on Android

Last updated: December 2024

Android-specific guide to fixing connection issues.

Step 1: Check Requirements - Bluetooth ON - Location ON (required for BLE) - All app permissions granted

Step 2: Toggle Bluetooth 1. Pull down notification shade 2. Tap Bluetooth to turn OFF 3. Wait 10 seconds 4. Tap to turn ON

Step 3: Clear Pairing 1. Settings > Connected devices 2. Find CardioMood > Forget 3. Re-pair from the app

Step 4: Clear App Data 1. Settings > Apps > CardioMood 2. Storage > Clear Cache 3. Try again

Step 5: Disable Battery Optimization Settings > Apps > CardioMood > Battery > Don't optimize

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